Call center recruiting
Hire call center agents in days, not weeks.
Nexiu staffs your sales, support and collections floor with no recruiters added. Your candidates go through an AI recruiter on WhatsApp 24/7 that checks phone experience and books only those who qualify.
Fintech, retail and financial services staff their floors with Nexiu.
01 / The challenge
Every empty seat is a sale you didn't make.
01Short-staffed floors bleed money.
A sales campaign or a collections book running short on agents loses revenue every single day. The open seat has a price, and you pay it daily.
02The wrong resumes keep piling up.
Your team reads hundreds of profiles by hand. People with zero phone experience still reach the interview. The real screen happens in the room, and half of them never show.
03Campaigns force you to scale fast.
A new client or a seasonal peak means adding 20-30 agents in a few weeks. Old-school hiring can't move that fast.
02 / The solution
Resume read, experience checked, offer accepted. All before the first interview.
→Every channel funnels into WhatsApp
We wire your social posts, Facebook groups and job boards into one AI recruiter on WhatsApp. It speaks Spanish and never sleeps. A candidate sees your post and is in a conversation seconds later, at 2pm or 2am.
→Resume on WhatsApp, experience screened
The agent asks for the resume inside WhatsApp and checks what the role needs: phone sales, support, collections, how they handle objections, the numbers they hit before. The wrong fit never reaches your calendar.
→Booked with the offer already accepted
Qualified people pick their own slot. And before they book, they've heard the pay, the commission structure, the schedule, the work mode and the duties, then said yes to all of it. No surprises in the room. Far fewer no-shows.
03 / How it works
An end-to-end flow, fully automated.
- 01
Your team
Connect
You turn on your sources: social, job boards and referrals.
- 02
AI agent
Screen
The agent asks for the resume and runs WhatsApp questions, checking each answer against your requirements.
- 03
AI agent
Interview
It interviews the candidate and checks experience for the role.
- 04
AI agent
Validate
Documents and background, before moving forward.
- 05
Your team
Hire
You review the finalists and extend the offer.
Want to see it running on your openings?
30 minutes, straight to the product and your operation. Leave your details and pick a time on the next step.
04 / The difference
Why the old playbook breaks in a call center.
What you do today
What happens
With Nexiu
Reading and screening resumes by handPeople with no phone experience still reach the interview
People with no phone experience still reach the interview
Resume pulled on WhatsApp and experience checked before they book
Interviewing before you mention the offerThey hear the pay or the schedule in the room and walk out
They hear the pay or the schedule in the room and walk out
Only people who already accepted the terms get booked
Staffing agencies1 salary per hired candidate
1 salary per hired candidate
Flat monthly subscription, no per-hire fee
The campaign lead's personal WhatsAppFalls apart the moment you launch a campaign or hit a peak
Falls apart the moment you launch a campaign or hit a peak
A live pipeline year-round, split by campaign
05 / Proven results
The agents have already hired, at scale.
24 h
to have finalists
+75%
WhatsApp response rate
0
extra recruiters
06 / Success story
Grupalia has hired +50 sales reps and advisors with Nexiu.
Financial services
Grupalia hires sales and advisory profiles in financial services, with floor roles recruited exactly like a call center campaign. With Nexiu it has hired +50 without adding a recruiter. The agent answers on WhatsApp, screens against the role's requirements and books; Grupalia's team interviews whoever already cleared the filter.
Let's talk about your next campaign07 / Two ways to work
Same outcome. You decide who hires your operators.
Service
Nexiu Managed
We hire your operators, end to end
- →Nexiu manages recruiting end to end
- →No additional headcount required
- →Fee per successful hire, zero risk
- →Replacement guarantee
Software
Platform
Your team hires your operators with our technology
- →Access to top automations and AI agents that recruit
- →Customizable flows and questions for each process
- →Dedicated KAM and structured onboarding
- →API integration with your current ATS
08 / FAQ
Frequently asked questions
Does the agent really talk to candidates in Spanish?
Yes. It chats in Spanish, and in English when the moment calls for it, right on WhatsApp. That's where bilingual Hispanic talent actually replies. You read the structured results in your dashboard, in English.
How do you validate the right experience?
We set the role profile with you: phone sales, support, collections, objection handling, the numbers they hit before. The agent then checks each point in the conversation and against the resume. Below the bar, they don't move forward.
What does 'the candidate already accepted the offer' mean?
Before the interview gets booked, the agent lays out the real terms: pay, commission structure, schedule, mode (on-site/remote) and duties. The candidate confirms, in writing, that they accept. So your team only meets people who already said yes. That's why the no-show rate drops.
Does it work for all three profiles: sales, support and collections?
Yes. We build one agent per campaign type, each with its own criteria and script. Run sales, support and collections side by side from a single pipeline.
How much does it cost?
It depends on how you want to work, and they're two different models. On the managed service you pay a fee per successful hire, with no license or setup cost and a replacement guarantee. On the platform it's a monthly subscription based on your candidate volume, with a free trial to start. The plans and their prices live on the pricing page.
How many agents can you process per month?
There's no hard ceiling. Active clients run 200–3,000 candidates a month, depending on their hiring volume and how many campaigns they have going. The agent works 24/7, so no person becomes the bottleneck.
How fast can I go live?
In 48 hours. Implementing an ATS takes 2 months and an agency 2 weeks. With Nexiu: today the demo, in 24 hours your WhatsApp is live (Meta approves your number), in 48 hours the team finishes setup and you start receiving AI-processed candidates.
What do I need to start?
A verified Meta account, WhatsApp Business, the job description and your selection process. That's enough for us to build your agent.
09 / Book your demo
Let's talk about the seats you need on the floor.
Book 30 minutes and we'll walk you through an agent built for your sales, support and collections campaigns, pulling the resume on WhatsApp and checking experience before anyone schedules. No slide deck, straight to the product and your operation.
- →30 minutes, on your real operation
- →Live product, no slides
- →You pick the time at the end
10 / Start today
Your floor can't wait while HR digs through 1,000+ raw resumes.
Book a 30-minute demo. We'll walk you through an agent built for your sales, support and collections campaigns: pulling the resume on WhatsApp, with the candidate's yes already in hand.